{"product_id":"how-to-resolve-conflicts-at-work-a-take-charge-assistant-book-by-florence-m-stone-rare-books","title":"How to Resolve Conflicts at Work: A Take Charge Assistant Book by Florence M. Stone [rare books]","description":"\u003ch2\u003eBook Summary\u003c\/h2\u003e\n\u003cp data-start=\"200\" data-end=\"237\"\u003e\u003cspan class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"\u003eThis concise, 128-page guide equips assistants (and other professionals) with practical skills to navigate workplace tensions before they escalate. Key takeaways:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul data-start=\"239\" data-end=\"642\"\u003e\n\u003cli data-start=\"239\" data-end=\"318\"\u003e\n\u003cp data-start=\"241\" data-end=\"318\"\u003e\u003cspan class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"\u003e\u003cstrong data-start=\"0\" data-end=\"24\" data-is-only-node=\"\"\u003eIdentify root causes\u003c\/strong\u003e: Learn to distinguish personality clashes from operational or systemic issues, so that solutions address the real problem, not symptoms.\u003c\/span\u003e \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003cspan class=\"\" data-state=\"closed\"\u003e\u003cspan class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\"\u003e\u003cspan class=\"relative start-0 bottom-0 flex h-full w-full items-center\"\u003e\u003cspan class=\"flex h-4 w-full items-center justify-between absolute\"\u003e\u003cspan class=\"max-w-full grow truncate overflow-hidden text-center\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"319\" data-end=\"398\"\u003e\n\u003cp data-start=\"321\" data-end=\"398\"\u003e\u003cspan class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"\u003e\u003cstrong data-start=\"0\" data-end=\"19\" data-is-only-node=\"\"\u003eManage emotions\u003c\/strong\u003e: Know when it’s acceptable to express frustration—without escalating conflict—and maintain composure to foster constructive dialogue.\u003c\/span\u003e \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"399\" data-end=\"478\"\u003e\n\u003cp data-start=\"401\" data-end=\"478\"\u003e\u003cspan class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"\u003e\u003cstrong data-start=\"0\" data-end=\"24\" data-is-only-node=\"\"\u003eProactive strategies\u003c\/strong\u003e: Use open communication and early intervention to prevent problems from festering.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"479\" data-end=\"558\"\u003e\n\u003cp data-start=\"481\" data-end=\"558\"\u003e\u003cspan class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"\u003e\u003cstrong data-start=\"0\" data-end=\"31\" data-is-only-node=\"\"\u003eTackle tricky personalities\u003c\/strong\u003e: From “whiners” and “know-it-alls” to manipulators, get specific tactics for redirecting troublesome coworkers while preserving professionalism.\u003c\/span\u003e \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"559\" data-end=\"642\"\u003e\n\u003cp data-start=\"561\" data-end=\"642\"\u003e\u003cspan class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"\u003e\u003cstrong data-start=\"0\" data-end=\"28\" data-is-only-node=\"\"\u003eStrengthen relationships\u003c\/strong\u003e: Build mutual respect with supervisors, colleagues, and customers using empathy, clear boundaries, and consistent follow-up.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"644\" data-end=\"724\"\u003e\u003cspan class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"\u003eThe book is organized into three parts—understanding conflict, diagnosing issues, and building relationships—presented in a straightforward tone appropriate for busy professionals\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 data-start=\"644\" data-end=\"724\"\u003e\u003cspan class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"\u003eAbout the Author\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"\u003e\u003cstrong\u003eFlorence M. Stone\u003c\/strong\u003e is the Group Editor of \u003cem data-start=\"41\" data-end=\"68\"\u003eThe Take-Charge Assistant\u003c\/em\u003e newsletter at the American Management Association. She specializes in helping support professionals excel in workplace dynamics and productivity. Stone has authored other leadership and HR-focused titles such as \u003cem data-start=\"281\" data-end=\"305\"\u003eThe High-Value Manager\u003c\/em\u003e, \u003cem data-start=\"307\" data-end=\"336\"\u003eThe Manager’s Balancing Act\u003c\/em\u003e, and \u003cem data-start=\"342\" data-end=\"376\" data-is-last-node=\"\"\u003eCoaching, Counseling \u0026amp; Mentoring\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Clapping Pages","offers":[{"title":"Used","offer_id":45255602012346,"sku":"34MILVG8X-Used","price":49.0,"currency_code":"AED","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0713\/5576\/0826\/files\/1_b09cc85b-2b9b-4472-8f93-550ba03d24c2.jpg?v=1761066369","url":"https:\/\/clappingpages.com\/products\/how-to-resolve-conflicts-at-work-a-take-charge-assistant-book-by-florence-m-stone-rare-books","provider":"Clapping Pages","version":"1.0","type":"link"}