{"product_id":"strategic-customer-care-rare-books-hardcover","title":"Strategic Customer Care [rare books] [hardcover]","description":"\u003cspan data-mce-fragment=\"1\"\u003eMost organizations today recognize the importance of improving customer care--the need to go beyond traditional customer service and truly manage customers as assets--but only about 6% apply its principles effectively. This book fully explains the three stages in the evolution of customer care.\u003c\/span\u003e","brand":"Clapping Pages","offers":[{"title":"Used","offer_id":45187201532090,"sku":"2UV0V7TOH-Used","price":79.0,"currency_code":"AED","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0713\/5576\/0826\/files\/65432bb8-8a8a-4afa-9282-a288069da1d6.jpg?v=1758906582","url":"https:\/\/clappingpages.com\/products\/strategic-customer-care-rare-books-hardcover","provider":"Clapping Pages","version":"1.0","type":"link"}