{"product_id":"the-new-market-leaders-by-fred-wiersema-hardcover","title":"The New Market Leaders by Fred Wiersema [Hardcover]","description":"\u003cdiv data-cel-widget=\"bookDescription_feature_div\" data-csa-c-id=\"ejzru2-vuf1e8-3qujcb-i5d7jy\" data-csa-c-is-in-initial-active-row=\"false\" data-csa-c-asin=\"0006387160\" data-csa-c-slot-id=\"bookDescription_feature_div\" data-csa-c-content-id=\"bookDescription\" data-csa-c-type=\"widget\" data-feature-name=\"bookDescription\" class=\"celwidget\" id=\"bookDescription_feature_div\"\u003e\n\u003cdiv class=\"a-expander-collapsed-height a-row a-expander-container a-spacing-base a-expander-partial-collapse-container\" data-a-expander-collapsed-height=\"140\" data-a-expander-name=\"book_description_expander\"\u003e\n\u003cdiv class=\"a-expander-content a-expander-partial-collapse-content\" aria-expanded=\"false\"\u003e\n\u003ch3 data-end=\"270\" data-start=\"221\"\u003e\u003cstrong data-end=\"268\" data-start=\"225\"\u003eBook Summary – \u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-end=\"1162\" data-start=\"271\"\u003eIn \u003cstrong data-end=\"302\" data-start=\"274\"\u003e\u003cem data-end=\"300\" data-start=\"276\"\u003eThe New Market Leaders\u003c\/em\u003e\u003c\/strong\u003e, Fred Wiersema argues that we’ve entered an era of “customer scarcity,” where winning companies distinguish themselves not by sheer size or traditional metrics, but by how adeptly they attract and retain customers. Based on a six-year study of 5,000 firms worldwide, Wiersema identifies the top 100 “new market leaders” and introduces fresh benchmarks—such as a Sales Growth Index and a Market Value Index—to measure their performance\u003cspan data-state=\"closed\" class=\"\"\u003e\u003cspan data-testid=\"webpage-citation-pill\" class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\"\u003e\u003ca class=\"flex h-4.5 overflow-hidden rounded-xl px-2 text-[9px] font-medium text-token-text-secondary! bg-[#F4F4F4]! dark:bg-[#303030]! transition-colors duration-150 ease-in-out\" alt=\"https:\/\/www.hopkinsandcompany.com\/Books\/The%20New%20Market%20Leaders.htm?utm_source=chatgpt.com\" rel=\"noopener\" href=\"https:\/\/www.hopkinsandcompany.com\/Books\/The%20New%20Market%20Leaders.htm?utm_source=chatgpt.com\" target=\"_blank\"\u003e\u003cspan class=\"relative start-0 bottom-0 flex h-full w-full items-center\"\u003e\u003cspan class=\"flex h-4 w-full items-center justify-between overflow-hidden\"\u003e\u003cspan class=\"max-w-full grow truncate overflow-hidden text-center\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/span\u003e\u003c\/span\u003e. He explores how forward-thinking businesses like Amazon, Yahoo!, Qualcomm, UPS, Solectron, and EMC cater to different customer segments—categorized as \"searchers,\" \"streamliners,\" \"delegators,\" and \"collaborators\"—offering case studies and strategic takeaways that stress adaptability, relentless innovation, and building fragile customer loyalty.\u003c\/p\u003e\n\u003chr data-end=\"1167\" data-start=\"1164\"\u003e\n\u003ch3 data-end=\"1211\" data-start=\"1169\"\u003e\u003cstrong data-end=\"1209\" data-start=\"1173\"\u003eAbout the Author –\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-end=\"1962\" data-start=\"1212\"\u003e\u003cstrong data-end=\"1229\" data-start=\"1212\"\u003eFred Wiersema\u003c\/strong\u003e is a noted business strategist, consultant, and speaker with deep expertise in customer-centric strategy. He holds a Ph.D. in Business Administration from Harvard Business School and co-authored the bestselling \u003cem data-end=\"1475\" data-start=\"1441\"\u003eThe Discipline of Market Leaders\u003c\/em\u003e, which explores how firms can dominate by aligning operations with customer value . Wiersema is also the author of several influential works—including \u003cem data-end=\"1683\" data-start=\"1664\"\u003eCustomer Intimacy\u003c\/em\u003e and \u003cem data-end=\"1712\" data-start=\"1688\"\u003eThe New Market Leaders\u003c\/em\u003e—and contributes regularly to outlets like Harvard Business Review, Fortune, and BusinessWeek. He leads IBEX Partners, a global think tank focused on helping organizations shape customer-driven growth strategies\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-cel-widget=\"globalStoreInfoBullets_feature_div\" data-csa-c-id=\"tm35u6-q1s7am-7rl3kp-75ftqa\" data-csa-c-is-in-initial-active-row=\"false\" data-csa-c-asin=\"0006387160\" data-csa-c-slot-id=\"globalStoreInfoBullets_feature_div\" data-csa-c-content-id=\"globalStoreInfoBullets\" data-csa-c-type=\"widget\" data-feature-name=\"globalStoreInfoBullets\" class=\"celwidget\" id=\"globalStoreInfoBullets_feature_div\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv data-cel-widget=\"edpIngress_feature_div\" data-csa-c-id=\"6in55j-bxrbjs-2n6kqr-tvdd3l\" data-csa-c-is-in-initial-active-row=\"false\" data-csa-c-asin=\"0006387160\" data-csa-c-slot-id=\"edpIngress_feature_div\" data-csa-c-content-id=\"edpIngress\" data-csa-c-type=\"widget\" data-feature-name=\"edpIngress\" class=\"celwidget\" id=\"edpIngress_feature_div\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv data-cel-widget=\"richProductInformation_feature_div\" data-csa-c-id=\"4to1k6-qh9l58-gtmxs-jaf749\" data-csa-c-is-in-initial-active-row=\"false\" data-csa-c-asin=\"0006387160\" data-csa-c-slot-id=\"richProductInformation_feature_div\" data-csa-c-content-id=\"richProductInformation\" data-csa-c-type=\"widget\" data-feature-name=\"richProductInformation\" class=\"celwidget\" id=\"richProductInformation_feature_div\"\u003e\n\u003cdiv data-cel-widget=\"rich_product_information\" data-csa-c-id=\"v0yhqv-jii5ll-oxlvry-u6nme1\" class=\"a-section a-spacing-none celwidget\" id=\"rich_product_information\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Clapping Pages","offers":[{"title":"Used","offer_id":45259232116922,"sku":"35KAOYF41-Used","price":39.0,"currency_code":"AED","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0713\/5576\/0826\/files\/new2.jpg?v=1761152540","url":"https:\/\/clappingpages.com\/products\/the-new-market-leaders-by-fred-wiersema-hardcover","provider":"Clapping Pages","version":"1.0","type":"link"}