Shipping & Delivery Policy
Shipping Details
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Free shipping on orders above AED 150.
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For orders below AED 150, a delivery charge of AED 15 applies.
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Cash on Delivery (COD) service is available with an additional AED 5 charge.
Order Processing
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Prepaid orders are processed with priority.
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COD orders may take 2–3 working days longer to dispatch.
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Such orders will be dispatched in sequence, only after the previous shipment is marked “Delivered.”
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This policy helps minimize cancellations and logistics issues.
Order Confirmation & Tracking
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Once your order is confirmed and dispatched, you will receive a confirmation email or SMS with tracking details.
- Cash on Delivery (COD) orders with a bill amount below AED 25 are not permissible and, if processed, will be automatically canceled.
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Delivery within the UAE typically takes 2–5 working days post-dispatch.
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Remote or out-of-city areas may experience slightly longer delivery timelines depending on courier service coverage.
Cancellations & Edits
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Orders cannot be canceled or edited once shipped.
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For prepaid orders canceled before shipment, a store credit will be issued. Refunds are not applicable in such cases.
COD Order Verification
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All COD orders are verified via message or call before shipment.
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If a customer does not confirm the COD verification within 7 days, the order will be automatically canceled.
Return Policy for COD Orders
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If a COD order is returned undelivered or canceled after dispatch, the customer’s next order must be prepaid.
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Alternatively, the customer can choose COD by prepaying the two-way logistics fee in advance.
Disputes & Non-Delivery
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For non-delivery or disputes, please notify us within 15 days from the order processing date.
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If no complaint is received within this period, the order will be considered successfully delivered.
Contact Us
For any queries related to shipping or delivery, please contact:
📧 support@clappingpages.com
🌐 www.clappingpages.com
📍 Dubai, United Arab Emirates
WhatsApp: +971502179602